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Arc Call Recording

Hi All

Recently Arc Solutions have released a call recording software package. This enables calls to be recorded and monitored on a full time or adhoc basis. Combine this with the Arc Operator console and you are able to provide a recording option for all inbound and outbound calls within your organisation

Key Features:

  • Automatic full-time call recording
  • On-demand recording
  • Triggered call recording
  • Real-time silent monitoring
  • Fast search and playback of recorded calls
  • Integrate with business applications
  • Individual and group access rights
  • Screen Recording

The product can also be used as a standalone recording product and be used for with UCCX as an alternative recording platform which is cost effective and easy to manage.

Enjoy….

The Voice Man

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